Astromaan

Legal

Privacy Policy

Last updated: 15 October 2026

1. Who we are

Punam Tiwary, sole proprietor, trading as Astromaan ("we", "us", "our") operates this website and the Astromaan mobile apps (together, the "Service"), an AI-powered Vedic astrology chat product. This policy explains what information we collect, why, and what we do with it. If anything here is unclear, contact us at contact.astromaan@gmail.com.

2. Information we collect

Account information

Your mobile number (if you sign in with a one-time SMS code), your email address (if you sign in with email or Google), and either a password (stored only as a one-way hash — we never store or can see your actual password) or, if you sign in with Google, an account identifier from Google. We never see or store your Google password.

Birth details

To generate your astrological chart and give you personalized readings, we collect the birth date, birth time, and birth place you provide (either for yourself or someone else you're asking about). This is the core input our chart calculations and AI astrologer rely on. If you add family members, we store the name, relation, gender and birth details you enter for each of them; please add someone only if you have their permission.

Chat messages

We store the conversations you have with our AI astrologer so you can return to past chats. Your birth details and message history are sent to our AI provider (see "Third parties" below) to generate each reply.

Payment information

When you buy chat credits, payment is handled entirely by Razorpay, our payment processor — we never receive or store your card, UPI ID, or bank details. We keep a record of the transaction itself (amount, credits purchased, a payment reference ID) to maintain your purchase history and resolve any disputes.

Notifications

If you turn on reminders, we store your choices (which vrats, what time), and the address we need to reach you: a push-notification token for your browser or phone, and, for WhatsApp reminders, your mobile number.

Preferences and technical information

Your language, town and calendar settings; a session cookie that keeps you logged in; and standard request metadata (like timestamps) our servers log for reliability and abuse prevention. Your town and rashi choice on the home screen are kept only on your device until you sign in.

Usage statistics

We count how the Service is used: which pages are opened, the site or link that brought you here, your device type (phone, tablet or computer), language, and, when you are signed in, your account. We do this without cookies or tracking pixels and without third-party analytics. Your IP address and browser type are combined into an anonymous code that changes every day and is never stored; we keep only the code. For each AI reply we record the model used, its length in tokens, how long it took and whether it succeeded, to manage cost and quality.

3. How we use your information

  • To generate your astrological charts and AI astrologer responses
  • To create and secure your account, and keep you signed in
  • To process payments and maintain your credit balance
  • To send sign-in codes and account emails (verification, password reset, receipts)
  • To send the reminders and daily notes you have switched on
  • To detect abuse, prevent fraud, and keep the Service reliable
  • To improve the Service over time, using the usage statistics above
  • To understand what people ask about in aggregate: from time to time we have our AI provider summarise recent questions into themes. The questions are sent without any account details, and email addresses and phone numbers are removed first. Individual conversations are opened by our staff only to resolve a request or complaint from you, and every such access is logged.

We do not sell your personal information to anyone.

4. Third parties we share data with

We rely on a small number of specialist providers to run the Service:

  • OpenAI — processes your birth details and chat messages to generate your AI astrologer's responses.
  • Razorpay — processes payments for chat credits. See Razorpay's own privacy policy for how they handle your payment details.
  • Resend — sends transactional emails (verification, password reset) on our behalf.
  • Google — if you choose "Sign in with Google," Google confirms your identity to us; we never see your Google password. In the Android app, Google Firebase Cloud Messaging delivers push notifications.
  • Our SMS provider (MSG91 or Twilio) — delivers one-time sign-in codes to your mobile number.
  • Meta (WhatsApp) — delivers WhatsApp reminders, only if you turn them on.

Each of these providers only receives what they need to do their specific job, and is contractually restricted from using your data for anything else.

5. Data security

Passwords and two-factor backup codes are stored as one-way hashes, never in plain text. All traffic between your device and our servers is encrypted (HTTPS). No system is perfectly secure, but we take reasonable, industry-standard steps to protect your data.

6. Your rights and choices

You can review and update your account details from the Account page at any time. Under Account → Your data you can download a copy of everything we hold about you, and delete your account, which permanently erases your profile, family members, birth details, chats and notification settings straight away. You can also ask us to do either by emailing contact.astromaan@gmail.com (see our account deletion page). The record of a payment that the law requires to be kept is held by our payment processor, Razorpay. These rights include those under India's Digital Personal Data Protection Act, 2023.

7. Children's privacy

The Service is not directed at children under 18. We don't knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us and we'll remove it.

8. Changes to this policy

We may update this policy as the Service evolves. Material changes will be reflected by updating the "Last updated" date above; continued use of the Service after a change means you accept the update.

9. Contact and Grievance Officer

Questions about this policy or your data, requests to access, correct or erase it, and complaints about how we handle it can be sent to:

Operated by
Punam Tiwary, sole proprietor, trading as Astromaan
Address
Subhash Nagar, Purnia, Bihar 854301, India
Email
contact.astromaan@gmail.com
Phone
+91 82985 43464

Grievance Officer

Punam Tiwary, Subhash Nagar, Purnia, Bihar 854301, India. Email contact.astromaan@gmail.com with the subject “Grievance”, or call +91 82985 43464.

We acknowledge every complaint within 24 hours and resolve it within 15 days of receipt.